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Step 2: Browsersettings

If you cannot login in spite of correct input for username and password or no error message is displayed,
please check your browsers settings for user authentication:

Instructions for users of Internet Explorer:
  • Start Internet Explorer
  • Item Tools | Internet Options
  • Tab Security
  • Button "Custom Level"
  • Activate "Ask for username and password" within the paragraph "User authentication"

Alternate settings of Internet Explorer:

  • Tools | Internet Options
  • In tab Security click "Trusted Sites"
  • Click the button "Sites..." and add the address
    "https://service.innter.net"
    - without quotation marks - to your trused sites.

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